Whistleblower system

Help us fight corruption and business crime. Every violation report is important and helps us to prevent economic losses and damage to our reputation. With your help, we can ensure our integrity and reliability and thereby also our success.

The whistleblower system may not be used to make false accusations against others, and altogether, deliberately untrue information may not be reported.

We encourage you to provide your name in the report. Regardless of whether you do so or not, please open a secure post box. This makes it safer and easier for us to communicate.

All reports are strictly confidential. You can find more information on this in menu section "Privacy policy" above.


The Whistleblower Policy is intended to address the concerns of employees relating to any wrongdoing within the Bank, enabling them to report suspected occurrence(s) of illegal, unethical or inappropriate actions, behaviours or practices.

Key wrongdoings (indicative) are stated below:

  • Violation of Code of Conduct and Ethics for employees
  • Misuse of office and authority
  • Violation of laid down rules and regulations or communicated procedures of the Bank (relating to accounting, internal control, operations etc.)
  • Any fraud in preparation of financial statements of the Bank
  • Failure to comply with legal, compliance and regulatory requirements
  • Misappropriation of funds
  • Actual or suspected fraud or irregularities including forgery or alteration of documents
  • Criminal offences committed or likely to be committed that may implicate the Bank or otherwise adversely affect its reputation
  • Discrimination against a member of staff, service recipient or service provider on grounds of sex, caste, religion or disability
  • Cases of conflict of interest – e.g. sanction of loans, investment decisions, purchase of goods and hiring of services where an employee may have an interest
  • Leakage or suspected leakage of Unpublished Price Sensitive Information (UPSI) relating to the Bank, in violation of SEBI (Prohibition of Insider Trading) Regulation, 2015
  • Any other form of inappropriate/unethical/unlawful action or conduct (conduct may be considered unethical if it undermines universal core ethical values such as integrity and honesty)


To ensure your anonymity, you must do the following:

  • If possible, do not report from a PC provided by your employer.
  • Do not use a PC that is connected to the company’s network/intranet.
  • Access the whistleblower system directly by copying or writing the URL address in an internet browser rather than by clicking on a link.
  • Do not write your own personal details.


When you send the report, you have the option to choose whether you remain available for further inquiries by opening a secure post box.

We recommend that you make yourself available because we may not be able to finalise the case without further information from you.

When you create a post box, you will be given a case number, and you will choose a password. You will use the case number and password to log in to the post box in order to see if you have received any questions.

Regardless of whether or not you remain anonymous or you write your name, we ask you to open a post box. This makes it safer and easier for us to communicate.

All communication with us is anonymous if you wish it to be.